Integrated Annual Report 2021-22
Materiality assessment
Topics in focus

Our material issues reflect the most crucial topics for stakeholder value creation. These topics inform our strategy and decision-making, and feed into our ESG goal-setting. Progress on our material issues is also integral to our contribution to the UN SDGs.

Our materiality assessment process

Detailed materiality assessment process was last done in FY20, which comprised peer benchmarking, extensive stakeholder consultations and response analysis. Through the process, we arrived at six key topics, critical for value creation. This year, the topics remain the same with similar degree of relevance.

Critical material topics

Our most material topics across strategic, economic, environmental, social and governance have been provided below. The coverage on each material topic can be found in the subsequent sections of this report.

Material topic

Key focus areas

Capitals impacted

SBOs

UN SDGs

Material topic

Climate change management

Key focus areas

Capitals impacted

SBOs

UN SDGs


Material topic

Environmental stewardship

Key focus areas

Capitals impacted

SBOs

UN SDGs


Material topic

Workforce well-being

Key focus areas

Capitals impacted

SBOs

UN SDGs


Material topic

Future-ready and business continuity

Key focus areas

Capitals impacted

SBOs

UN SDGs


Material topic

Corporate Governance

Key focus areas

Capitals impacted

SBOs

UN SDGs


Material topic

Customer Relationships

Key focus areas

Capitals impacted

SBOs

UN SDGs

Financial
Manufactured
Intellectual
Human
Social And Relationship
Natural
SBOs