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11 Jun 2021 -Mumbai Tata Power - FIRST to install Smart Meters in Mumbai

Tata Power is the FIRST Distribution Utility in Mumbai to initiate Smart metering for its consumers with more than 7000 smart meters installation already so far for its customers. With the installation of smart meters, Tata Power has also enabled its customers with valuable data analytics tools. Customers can now view and optimise their electricity consumption in near real time through the customer portal and mobile app.

Smart Meters are a Smart choice - both for Customers as well as the energy provider which offers complete transparency regarding their energy consumption patterns and billing. The smart meter rollout has witnessed a positive support from customers who are appreciating this effort by Tata Power. It allows them an easy access to monitor their near real time consumption in just a few clicks and enable them to monitor it on an hourly, daily or on monthly basis.

Further, smart meters also updates consumers with their monthly usage compared to the consumption in last 12 months and allows them to compare their consumption with the average monthly consumption of peers. Most importantly, customers receive alerts for abnormal usage so that they can optimise their consumption.

"Mumbai customers had billing issues in last summer, we are now transitioning to complete automation system using digital technologies and smart metering is one such initiative as we upgrade our distribution services in Mumbai. customer satisfaction is at our core and We want to empower our customers with such value added services in future", said Mr Sanjay Banga, President - T&D, Tata Power.

Also, Smart Meter automatically registers the meter readings to Tata Power's billing system thus, eliminating probability of errors due to manual meter readings. This is especially helpful when there are physical restrictions, which most of the utilities have faced during the pandemic.

About Tata Power:

Tata Power is India's largest integrated power company and, together with its subsidiaries & jointly controlled entities, has an installed/ managed capacity of 12,808 MW. A pioneer in the field, it has a presence across the entire power value chain - generation of renewable as well as conventional power including hydro and thermal energy, transmission & distribution, coal & freight, logistics and trading. With nearly 3.9 GW of clean energy generation from solar, wind, hydro and waste heat recovery accounting for 31% of the company's portfolio, Tata Power is a leader in clean energy generation. In line with the company's view on sustainable and clean energy development, Tata Power is steering the transformation of utilities to integrated solutions by looking at new business growth in distributed generation through rooftop solar and micro grids, storage solutions, EV charging infrastructure, ESCO, home automation & smart meters. It has successful public-private partnerships in generation, transmission & distribution in India namely 'Tata Power Delhi Distribution Ltd.' with Delhi Vidyut Board for distribution in North Delhi; 'Tata Power Ajmer Distribution Ltd.' with Ajmer Vidyut Vitran Nigam Ltd. for distribution in Ajmer; 'Powerlinks Transmission Ltd.' with Power Grid Corporation of India Ltd. for evacuation of Power from Tala hydro plant in Bhutan to Delhi; 'Maithon Power Ltd.' with Damodar Valley Corporation for a 1050 MW Mega Power Project at Jharkhand and recently entered into public-private partnership for Northern ,Central, Western and Southern part of Odisha namely, "TP Northern Odisha Distribution Limited (TPNODL)", "TP Central Odisha Distribution Limited", "TP Western Odisha Distribution Limited" and "TP Southern Odisha Distribution Limited". Tata Power is serving around 12 million distribution consumers in India and has developed the country's first 4000 MW Ultra Mega Power Project at Mundra (Gujarat) based on super-critical technology.

With its 106 years track record of technology leadership, project execution excellence, world-class safety processes, customer care and driving green initiatives, Tata Power is poised for multi-fold growth and committed to 'lighting up lives' for generations to come. Visit us at: www.tatapower.com