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Tata Power introduces special service for senior citizens customers in Mumbai

15 Feb 2022
  • Initiates doorstep bill payment cheque pick-up facility amidst the pandemic
  • Senior citizen customer to call up toll-free number 18002095161 to avail the service.

Tata Power, one of India's largest integrated power companies, which is also supplying electricity in parts of the commercial capital has introduced a unique customer service initiative called 'Varishtha Nagrik - Sanmman Seva' in which the company would provide doorstep bill payment cheque pick-up service to all its senior citizen customers.

Because of the ongoing COVID-19 pandemic, it has been unsafe for the elderly to step outdoors. Keeping this in mind, Tata Power has introduced the initiative for the safety and convenience of its senior citizen customers. Till now, over 500 elderly consumers have availed the benefit of the cheque pick-up facility.

Mr. Sanjay Banga, President, Tata Power, said, "We are committed to the safety and security of our customers, especially the senior citizens. By providing them the convenience to make bill payments from the safe confines of their homes, we are ensuring their safety during the pandemic."

The senior citizen customer can call up Tata Power toll-free number 18002095161 to avail the service.

About Tata Power:

Tata Power (NSE: TATA POWER; BSE: 500400) is one of India's largest integrated power companies and together with its subsidiaries and jointly controlled entities, has an installed/managed capacity of 13,171 MW. The Company is India's most progressive green energy brand, with operations across the entire power value chain - generation of renewable as well as conventional power including hydro and thermal energy, transmission & distribution, coal & freight, logistics, and trading.

The Company had developed the country's first Ultra Mega Power Project at Mundra (Gujarat) based on super-critical technology. With 4.3 GW of clean energy generation from solar, wind, hydro, and waste heat recovery accounting for 33% of the overall portfolio, the company is a leader in clean energy generation.

It has successful public-private partnerships in generation, transmission & distribution in India viz: Powerlink's Transmission Ltd. with Power Grid Corporation of India Ltd. for evacuation of Power from Tala hydro plant in Bhutan to Delhi, Maithon Power Ltd. with Damodar Valley Corporation for a 1,050 MW Mega Power Project at Jharkhand.

Tata Power is currently serving more than 12 million consumers via its Discoms, under public-private partnership model viz Tata Power Delhi Distribution Ltd. with Government of Delhi in North Delhi, TP Northern Odisha Distribution Limited, TP Central Odisha Distribution Limited, TP Western Odisha Distribution Limited, and TP Southern Odisha Distribution Limited with Government of Odisha.

With a focus on sustainable and clean energy development, Tata Power is steering the transformation as an integrated solutions provider by looking at new business growth in distributed generation through rooftop solar and microgrids, storage solutions, EV charging infrastructure, ESCO, home automation & smart meters et al.

With its 107 years track record of technology advancements, project execution excellence, world-class safety processes, customer care, and green initiatives, Tata Power is well poised for multi-fold growth and is committed to lighting up lives for generations to come. For more information visit us at: www.tatapower.com

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