~ Capitalizes on superior technology with a user-friendly interface for the new age consumers~
Tata Power, India's largest integrated power utility is set to capitalize on new and improved technologies with the launch of its new and innovative customer portal, designed to augment engagement with its customers by providing a dynamic and user-friendly experience exceeding industry standards.
Customer feedback about our existing portal has been a key input towards designing the new portal. Therefore, it was imperative to develop a digital service platform with the latest features that makes it a one stop solution to fulfill customer requirements.
Built on the renowned SAP MCF Technology platform, the move is a part of Tata Power's long-term aim to exceed consumer's expectations and encourage customer engagement in the digital world. The revamped customer portal reinforced with enhanced security features will further facilitate and encourage ease of doing business and transacting with Tata Power. The new portal has a dynamically enhanced visual appeal while retaining all the features of the erstwhile portal right from applying for power supply to bill payments.
Ease of navigation and locating information through the new web portal are just a couple of clicks away. Thus, this is a fast and convenient way to connect with the Tata Power brand through an easy interface.
Speaking on the newly launched portal, Mr Minesh Dave, President-T&D, Tata Power said, “We, at Tata Power actively promote rapid technological advancements. The new portal is designed to encourage self-service for customers, wherein they can interact with Tata Power at their own convenience. This new portal will also aid the Govt of India's Ease of Doing Business initiative while promoting digital payments.
Customer Portal link: https://cp.tatapower.com
Screenshots of the portal
Tata Power is India's largest integrated power company and, together with its subsidiaries & jointly controlled entities, has an installed capacity of 10857 MW. A pioneer in the field, it has a presence across the entire power value chain: Generation of renewable as well as conventional power including hydro and thermal energy; transmission & distribution, trading and coal & freight logistics. With renewable energy assets in solar and wind accounting for 22% of the company's portfolio, Tata Power is a leader in clean energy generation. In line with the company's view on sustainable and clean energy development, Tata Power is steering the transformation of utilities to integrated solutions by looking at new business growth in EV charging & storage, distributed generation & rooftops, microgrids and home automation & smart meters.
It has successful public-private partnerships in generation, transmission & distribution in India namely: 'Tata Power Delhi Distribution Ltd.' with Delhi Vidyut Board for distribution in North Delhi; 'Tata Power Ajmer Distribution Ltd.' with Ajmer Vidyut Vitran Nigam Ltd. for distribution in Ajmer; 'Powerlinks Transmission Ltd.' with Power Grid Corporation of India Ltd. for evacuation of Power from Tala hydro plant in Bhutan to Delhi; 'Maithon Power Ltd.' with Damodar Valley Corporation for a 1050 MW Mega Power Project at Jharkhand. Tata Power is serving more than 2.6 million distribution consumers in India and has developed the country's first 4000 MW Ultra Mega Power Project at Mundra (Gujarat) based on super-critical technology.
With growing international focus, Tata Power's global presence includes strategic investments in Indonesia through a 30% stake in the coal company PT Kaltim Prima Coal (KPC); 26% stake in mines at PT Baramulti Suksessarana Tbk (BSSR); in Singapore through Trust Energy Resources; in South Africa through a joint venture called 'Cennergi' to develop projects in sub-Sahara Africa; in Zambia through a 50:50 joint venture with ZESCO for 120 MW Hydro project; in Georgia through AGL which is a joint venture with Clean Energy, Norway & IFC for development of 187 MW hydro project; in Bhutan through a hydro project in partnership with The Royal Government of Bhutan.
With its 103 years track record of technology leadership, project execution excellence, world-class safety processes, customer care and driving green initiatives, Tata Power is poised for multi-fold growth and committed to 'lighting up lives' for generations to come. Visit us at: www.tatapower.com
