Our key focus is to reach out to the larger population of the city with our competitive tariff and see this dream come true. We take immense pleasure in being associated with the residents of Mumbai as their preferred power supplier and are constantly trying to provide this city with an improved experience with us. Ever since we started this journey, the company has transformed the distribution landscape by offering a plethora of choice to consumers. Not only does Tata Power offer benefits to its consumers with the most competitive and economical tariff, but also delivers excellent customer service at par with international benchmarks.
Tata Power's growth rate to light up the lives of consumers grown manifold and this has been achieved through special initiatives and camps organized by us to ensure that consumers can switch to Tata Power conveniently. A steady network expansion within the city with a focus on 11 clusters approved by MERC: Mira Road, Dahisar, Kurla LBS, Saki, Mindspace in Malad, Trombay, Mankhurd-Chembur, Vrindavan in Anushakti Nagar, Arogyanidhi in Andheri West, Vasant Utsav in Kandivali East, Malad BMC Lagoon has been taken up. Our efforts in these areas are focused on expanding our reach, and a strong distribution network connected to homes of our satisfied consumers. Tata Power has a customer base of over 6 lakh direct customers in Mumbai and on an average about 6,500 million units (MU) are sold in a year.
At the core of reliable power supply to the city is the unique 'Islanding System' pioneered by Tata Power, due to which the city of Mumbai has the advantage of assured uninterrupted reliable supply of power. In case of a grid failure, the Islanding System ensures uninterrupted power supply within the city limits. In case of a breakdown in the Western Regional Power Grid, Tata Power's system is automatically isolated from the rest of the grid. It ensures that our generating units continue to function. All essential services are assured continuity of power supply.
The Company's partnership for distribution with the State Government of Delhi for its North Delhi customers, the Tata Power Delhi Distribution Limited (TPDDL), is the only success story of privatisation in India.
Tata Power Delhi Distribution Limited [Tata Power-DDL] is a joint venture between Tata Power and the Government of NCT of Delhi with the majority stake being held by Tata Power Company (51%).
Tata Power-DDL distributes electricity in North & North West parts of Delhi and serves a populace of 7 million. The company started operations on July 1, 2002 post the unbundling of the erstwhile Delhi Vidyut Board (DVB). With a registered consumer base of 1.64 million and a peak load of around 1852 MW (recorded in June 2017), the company's operations span across an area of 510 sq kms.
Tata Power is now poised to participate in power distribution programmes in other Indian States.Subsequent to winning the bid for the Distribution Franchisee (DF) of Jamshedpur circle, a Special Purpose Company (SPC) 'TP Power Distribution Ltd.' has been formed and executed the Distribution Franchise Agreement (DFA) with Jharkhand State Electricity Board (JSEB).
Tata Power Delhi Distribution Limited, has signed a Distribution Franchisee Agreement (DFA) with Ajmer Vidyut Vitran Nigam Limited (AVVNL) to cater to the power requirements of customers in Ajmer.
To serve the purpose, Tata Power has formed a Special Purpose Vehicle (SPV) "TP Ajmer Distribution Limited" (TPADL), which will be responsible for operating and maintaining the distribution network in Ajmer City, which includes City Division-I and City Division-II areas. It will also be responsible for managing the billing and collections in the said areas.
TP Ajmer Distribution Limited will work closely with the existing employees of AVVNL, Government of Rajasthan, and its elected representatives, officials in electricity department as well as law enforcement agencies to serve customers with efficiency and ensure superior customer care that is synonymous with Tata Power.