Premium touch switches are modern electrical switches designed to enhance the aesthetic appeal of a home. They offer a sleek, contemporary look that can significantly upgrade the appearance of any room. These switches are  recommended for homeowners who are renovating an older house or those who are moving into a new home.

The product categories under premium touch switches are: 

1. Premium touch switch 16A-  AC/ Geyser Control

2.Premium touch switch 5A-2CH & 4CH - Appliance Control switch

3.Premium touch fan switch & Regulator- Fan speed control

4.Premium touch dimmer - LED Light dimming

5.Premium touch curtain controller- Curtain Control

Yes. It works with 2 way switch combinations as per the user requirements

Yes, the Premium touch switch 16A can control heavy appliances like AC & geyser.

Yes, we have Premium touch dimmer and Premium touch curtain controller for dimming of lights and curtain control feature.

Tata power EZ Home Premium Touch switches are compatible with Tata power EZ Home switch Plates only. 

 Normally touch switches fit only with same brand model switch plates, it doesn't fit with other model switch plates of same Brand.

Tata Power EZ Home converters are devices that allow you to convert your existing conventional switches into smart switches. These converters are  retrofittable, meaning they can be easily integrated into your current setup without the need of any extra wiring and is recommended to those customers who dont want to throw away their existing switches

The range of products available under the Convertor switches category are:

1.Wi-Fi Smart 3 Gang 2 Way 16A Convertor- Appliance control switch

2.Wi-Fi SMART 2 WAY FAN CONTROLLER+Switch- Fan speed control

3.Wi-Fi Smart 30A Power Switch Convertor- AC/Geyser control

4. Wi-Fi Smart LED Controller convertor- LED Light Dimming

5. Wi-Fi Smart Curtain Controller convertor - Curtain control

Yes, with the help of smart Wi-Fi 30A convertor user can control heavy appliances like AC &Geyser.

Yes, with the help of Wi-Fi Smart LED Controller convertor,Wi-Fi Smart Curtain Controller convertor and  Wi-Fi SMART 2 WAY FAN CONTROLLER+ Switch, User can operate functions like Fan control, Light dimming and curtain control. 

Yes. It works with 2 way switch combinations as per the user requirements

The Tata Power EZ Home Converters can easily fit inside a 4M backbox, which is the minimum size required.  .

The products available under the Touch Panel Category are:

1. Elixir Glass Touch Panel- Bezel free Glass finish 

2. Elite Touch Panel- Frameless Glass finish acrylic

Yes, we have customization option available for both Elite and Elixir touch panel.

1. The  Elite Touch Panel is available in 2M/4M/6M/8M/12M.

2. The Elixir Glass Touch Panel is available in  2M/4M/6M/8M

You can control a variety of functions including turning lights on or off, adjusting fan speed, managing light dimming, controlling curtains, . The specific capabilities depend on the model and configuration of your Smart Touch Panel.

The Products available are:

1. PIR Motion sensor - 

SN-PR 05B- For switching up appliances upto 6A 

SN-PR 46B 10A - For switching up appliances upto 10A

SN IRIS S8- - For switching up appliances upto 200W

2. Microwave motion sensor SN-MW753

Yes, We also have WiFi based motion sensor which can be configured and operated through the Tata Power EZ Home App. Besides this we also have motion sensor which are Non-IOT based and responds as per motion in the installed area.

PIR sensor are mainly used for motion based switching of electrical appliances inside the apartments  like office cabin, washroom, and conference room.

Microwave sensor is majorly  used for  motion based switching of electrical appliances outside  wide variety of applications in corridor, staircase, lobby.

More than 50%

Yes, Tata Power EZ Home motion sensor have inbuilt LUX setting through which user can enable motion based switching of lights during night only / during day & night.

Time delay setting is also available for users to set the delay timing as per user requirement

No, we don’t provide normal LED lights. We only offer sensor-based dimmable LED lights

The products available are:

1. Sensor LED Surmount 12W/18W R/SQ

2. T5 sensor LED Light

Tata Power EZ Home Sensor based light dims to 20% in case of no motion and agains glows back at 100% on detecting motion, thereby saving upto 80% of energy consumption

Dimmable sensor-based lighting is recommended for energy saving in parking and staircases for Corporate offices,Business Parks, warehouses,Residential Apartments, hotels, and educational institutions.

It will take 3 minutes for the sensor-based light to dim back to 20% if no motion is detected.

The motion sensor detects motions and automatically signals the connected appliance to turn on and then turn off in case of no motion detection

All Tata Power EZ Home Smart switch or devices are having a 2 year warranty.

For warranty call at our Toll free number 1800-2-12345 and register a case. Our Call Center Executive will guide you through the process.

 The warranty for all products shall be valid subject to:

• If the product is not altered, damaged, dismantled or rectified.

• The guideline is properly followed while installation and usage.

• If the product is not burnt out due to loose connection/improper wiring and overload (load was more than the product rating)

The per unit price on MRP basis would be:

1. For T5 Led sensor Tubelight price is Rs 1875.

2. For sensor LED surmount 12 W R/SQ price is Rs 2499.

3. For sensor LED surmount 18 W R/SQ price is Rs 2625.

The price on MRP basis would be Rs 3000.

Step 1: Open Tata Power EZ Home App.

Step 2: Click on Sign In

Step 3: Enter the Registered Email/ Phone Number and Correct Password.

Step 4: Select Sign In

(i) Ensure that you have entered Registered Email/Phone Number.

(ii) Ensure that you have entered correct password.

(iii) Check the Internet Connectivity.

(iv) You may Reset the Password using "Forgot Password" option.

Step 1: Open Tata Power EZ Home App.

Step 2: Click on forgot password

Step 3: Enter the Registered Email/ Phone Number

Step 4: Click on Create code which will be sent at your registered email/phone number & enter code and enter your new password and Finish

Open Tata Power Ez Home App with sign in

Method I :

Home -> Select Device -> Device Page -> Settings button -> Device Name -> enter name -> confirm

Method II:

Long press on device -> Edit name Option-> enter name -> confirm

Following may be reason for failure in renaming device:

(i) Device is not configured and added.

(ii) Device is not powered ON.

(iii) Device is not connected to Wi-Fi, the Wi-Fi LED indicator of device is blinking ,device is showing offline in the App

(iv) No Proper Internet Connection

Open Tata Power EZ Home App with sign in

Select "More" in home page -> Go to "My rooms" ->Click on "Add" -> Select from default room / create custom Room -> select the added Devices from list -> Click on "Save".

All the selected and saved device will be shown in added new room

Following may be reason for failure in adding room:

(i) Device is not configured and added.

(ii) Device is not powered ON

(iii) Device is not connected to Wi-Fi, the Wi-Fi LED indicator of device is blinking, device is showing offline in the App

(iv) No Proper Internet Connection

Controlling multiple smart home devices with a single tap on your App

Open Tata Power Ez Home App with sign in

Method I:

Click on "Scenes" in home page -> click "+" -> Select Default Scene / create custom scene > Select "Add a new executing task" -> Select any of the configured device that you want to control throgh scenes > select ON/OFF task with delay setting ->Click on "Add" -> Select "Save" option.

Method II:

Click "+" symbol in top right corner-> Select "Add Scene" -> Select Default Scene / create custom scene > Select "Add a new executing task" -> Select any of the configured device that you want to control throgh scenes > select ON/OFF task with delay setting ->Click on "Add" -> Select "Save" option.

Following may be reason for failure in Creating Scenes:

(i) Device is not configured and added.

(ii) Device is not powered ON

(iii) Device is not connected to Wi-Fi, the Wi-Fi LED indicator of device is blinking , device is showing offline in the App

(iv) No Proper Internet Connection

Device can be controlled (Turn ON/ OFF) automatically at the selected day and time.

Open Tata Power Ez Home App with sign in

Home -> select Device ->Click on "Schedule Timing" -> click "+" -> select the desired Hr and Min -> select action “ON/OFF” -> select days on which operation has to be performed -> Click on "save"

The device will be operated automatically at schedule timing

Following may be reason for failure in Timer option:

(i) Device is not configured and added.

(ii) Device is not Powered ON and Active.

(iii) Device is not connected to Wi-Fi, the Wi-Fi LED indicator of device is blinking , device is showing offline in the App

(iv) No Proper Internet Connection

For Schedule timing ON/OFF, no input is required by User, the device will be controlled as per set schedule time. Ensure that the Device is powered ON and under local Wi-Fi network

Associated devices (in execute task) will get automatically operated by changing the status of Primary device (in Start condition).

Open Tata Power Ez Home App with sign in

Method I:

Click "+" symbol on the top right corner of the home page -> Select "Add Automation" ->Click on "Add start condition"-> Select from added device list-> Select Turn On/Off -> Add -> Select "Add a new executing task -> select from added device list-> Select Turn On/Off -> Add -> Repeat option -> Time Duration -> "Sure" -> Click on "Save".

Method II:

Select "More" ->Select "Automation" -> "Add" > "Add start condition"-> select from added device list-> Select Turn On/Off -> Add -> "Add a new executing task -> select from added device list-> Select Turn On/Off -> Add -> Repeat option -> Time Duration -> "Sure" -> Click on "Save".

Following may be reason for failure in set automation:

(i) Device is not configured and added.

(ii) Device is not Powered ON and Active.

(iii) Device is not connected with local Wi-Fi router, the Wi-Fi LED indicator of device is blinking , device is showing offline in the App

(iv) No Proper Internet connectivity

At any given time, consumed power of the device is higher than the saved overload value, device will get automatically tripped. This protects the electronic components inside the device to get failed.

Open Tata Power Ez Home App with sign in

Home -> Select Device ->Click on Settings symbol on the top right corner of the device page -> Click on overload protection -> Enter the maximum overload value that you want to save -> Click on save

After Power restoration, the state of the device will be by default Powewr ON, Power OFF, Maintain last state as you have selected.

Open Tata Power Ez Home App with sign in

Home -> Select Device ->Click on Settings symbol on the top right corner of the device page -> Click on Power ON switch status -> Select the desired state of the device after power restoration -> Click on save

Open Tata Power Ez Home App with sign in

Click on "More" -> Select "Share Device"-> Enter the registered Email/Phone Number -> Select device from the list that you want to share-> Click on "Finish

Following may be reason for failure in sharing device:

(i)Family members / users are not registered with EZ Home App.

(ii)Email of Family members / users are not entered correctly.

(iii)Device is not configured and added.

(iv)Device is not connected to app remote online (Internet access).

(v)App is not connected to device either remotely or via Local Wi-Fi

Open Tata Power Ez Home App with sign in

Home -> Select Device ->Click on Settings symbol on the top right corner of the device page -> Click on "Edit Switch name"-> Enter switch name -> Click on save

Following may be reason for failure in renaming switch:

(i) Device is not configured and added.

(ii) Device is not powered ON.

(iii) Device is not connected to Wi-Fi, the Wi-Fi LED indicator of device is blinking,device is showing offline in the App.

(iv) No Proper Internet Connection

Switching device from current WiFi network to another new WiFi network without reconfiguring the device.

Open Tata Power Ez Home App with sign in

Home -> Select Device ->Click on Settings symbol on the top right corner of the device page -> Click on "Work mode setting"-> Enter new WiFi SSID and Password -> Click on save -> Select Confirm

Following may be reason for failure in renaming switch:

(i) Device is not configured and added.

(ii) Device is not powered ON.

(iii) Device is not connected to Wi-Fi, the Wi-Fi LED indicator of device is blinking,device is showing offline in the App

(iv) No Proper Internet Connection

(v) Device is not in Local mode with current WiFi network

You can add device in two mode Easy mode or AP mode

(i) For Easy mode you follow the process as mentioned below: 

Long Press device configuration button for 5 seconds, the Wi-Fi blue indicator will start blinking fast.

In App follow: Home -> "+" or "Add smart home devices" -> Add Device -> select that particular device -> Ensure connecting mobile with Wi-Fi router network -> Enter the SSID and Password of Wi-Fi router network -> Configure signal -> click on "Blue indicator is flashing" -> % progress of configuration -> Finish.

The configured device will appear in “Home” tab under “Unclassified”.

(ii) If adding device through Easy mode failed, you can add device through AP mode following the process as mentioned below:

The device Wi-Fi blue indicator start blinking slowly.

In App follow: "Add device by AP Mode" -> Configure Signal -> Connect to Wi-fi Hotspot of selected Device named " XXXX" -> select device -> go back to app-> choose Home Wi-fi -> type SSID & password -> Configure Signal -> % progress of configuration -> Finish -> get connected to Wi-Fi router network.

The configured device will appear in "Home" tab under "Unclassified"

Important notes: 

(i) Confirm the device is powered on.

(ii) Confirm the device is waiting for network configuration(blue light is blinking).

(iii) Confirm that device, smartphone and router are as close to each other to have good coverage of Wi-Fi network of router.

(iv) Make sure the network function of router and smartphone are unblocked.

(v) Confirm the entered router SSID & password are correct.

(vi) Confirm adding device is under 2.4 GHz Wi-Fi channel. Enable the broadcast and not allow to hide Wi-Fi.

(vii) Confirm that the routers encryption method is WPA2-PSK and authentication type is AES, or both are set up as automatic.

(viii) Make sure the router Wi-Fi name is only in English. 

(ix) If Home Wi-Fi routers connected devices reach the amount limit. Please try to turn off some devices Wi-Fi function and configure again.

(x) If the router enables MAC address filter, please try removing the device from the MAC filter list and make sure the router is allowing the device to be connected.

(xi) Make sure the LED on Device is in pairing mode and is Blinking fast, if not then Press the Push Button on Device For 5 seconds to make BLUE indicator Flashing Fast for STA or Easy mode.

(xii) If the STA or Easy mode failed the LED on the Device should be blinking slowly, add device in AP mode.

(xiii) Make sure the device has LOCATION access. To check, navigate to device page follow.

Settings> apps > permissions >Location.                                                                                                                                                                                                                                                                                     

Still if you are facing the issue ,please follow the troubleshooting steps :

Restart Wi-Fi router after switching off for 1 minute for better performance, ensure that Wi-Fi network connection is stable before trying below mentioned troubleshoot process: Long press the button (left most button in case of multiple buttons) for 5 seconds and Switch off Input power to device through distribution board MCB for 1 minute. Then Power ON and long press the button (left button in case of multiple buttons) for 5 seconds and continue the process of configuration.

In case, it is still not configured, connect to Call Centre 1800-2-12345

Following may be reasons & troubleshooting:

(i) The device and cell phone are not connected to the same Wi-Fi LAN for local operation. In case of remote operation internet service is available for W-Fi router and thus EZ HOME device.

(ii) Please put the phone besides your device and make sure that mobile and device are in the same Wi-Fi router network, switch off mobile data, try to operate Google website if it is the problem of network.

(iii) If you cannot access the network, it is recommended to restart the router.

(iv) User mobile must have Internet Access.

(v) Still the Wi-Fi LED indicator of device is blinking. Then switch Off power supply to device and then power on to reboot the device.

(vi) Device is showing offline, Device is not Power ON.

(vii) If the device is connected to the network, still you are facing issue, call to our call center 1800212345

Following may be troubleshooting for device offline:

(i) Ensure device is powered on.

(ii) Please check if the network is stable.                   

(iii) Confirm whether the home Wi-Fi network is normal, or whether the Wi-Fi name and password have been modified. If so, remove the device and add it again. (Device removal mode: open the App and Home -> long press the device->  Click “Delete Device” and confirm to delete device for avoiding any confusion).

(iv) Please try to restart the router by switching power Off & ON, wait 3 minutes and observe the status of the device;

(v) If issue persists, connect to Call Centre 1800-2-12345

Unable to control devices through App, the functions are not effective after control. Following may be the reasons:

(i) It is recommended that you keep the App open for few seconds and observe whether the device is still offline or online in App.

(ii) It might be due to bad Wi-Fi network environment.

(iii) Device is offline, Wi-Fi blue led indicator of device is blinking.

(iv) Device is not power on.

(v) If the device is still online in App, please put the phone besides your device and make sure that mobile and device are in the same Wi-Fi router network, switch off mobile data, try to operate Google website if it is the problem of network.

(vi) If the device is online, network is good, but still can’t control, connect to call center 1800212345

a) Download the Google Home

b) In the "Google Home App" Click on "+" icon

c) Click on Set up device

d) Click on works with google option

e) Search for "Tata Power EZ HOME"

f) Login With Your Tata Power EZ HOME Account credentials

g) After successfully linking Go Back to the home page

h) Your EZ HOME smart switches show in the "linked to you" section

i) Start operating through voice command