Your request status for ID "1234" is shown below

Step 1
Case Under Review
Step 2
Case Assigned and In Action
Step 3
Device Picked
Step 4
Device Under Repairing
Step 5
Device Shipped
Step 6
Installation Scheduled
Step 7
Delivered
Step 8
Complaint Resolved

Request Type - Complaint

Step 1
Calling
Step 2
Pre-Survey
Step 3
Installation Scheduled
Step 4
Installation Completed
Step 5
Document Attached
Step 6
Service Closed

Request Type - Installation

Step 1
Case Under Review
Step 2
Warranty Eligibility Check
Step 3
Warranty Certificate Issued
Step 4
Case Resolved

Request Type - Warranty

ezhome-complaint-tracking

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Easy to set up, here is how

1. Connect the devices to power up

2. Install the EZ HOME app from the Play store or Apple store 

3. Register through the app and configure the devices