Situated in the bustling heart of the country, Taj Wellington, a residence hotel in Mumbai is a treat to the eyes. Overlooking Colaba, and offering a wondrous view of the sea, this property is an abode to relaxation and rejuvenation. The guests come here to get away from the busy life and spend some time in the lap of luxury and nature. 

The Taj Wellington Mumbai has long been synonymous with luxurious hospitality. They are a haven for discerning travelers seeking unparalleled service and opulent accommodations. However, their commitment to excellence extends beyond guest experience. While already utilizing an impressive 60% renewable energy, they craved further environmental responsibility. They wanted further reductions in their footprint, all while ensuring guests continued to experience unparalleled luxury. This is where the team came across smart energy management. A solution that was not only enabling their carbon reduction but was also maintaining guest comfort. However, there was a slew of challenges clouding their mind. Hence, needed something that could also solve for the following: 

A significant concern was finding a solution that could seamlessly integrate with their existing infrastructure.

Upfront costs were also a consideration. What if the return on investment (ROI) wasn't substantial enough for them? 

Additionally, the adoption of unseen technology raised eyebrows, especially for less tech-savvy staff, senior citizen guests and some more. The user-friendliness of any new system was paramount.

Guest comfort was another factor to consider. Would guests feel strange with smart switches replacing traditional controls?  

Furthermore, in a privacy-conscious nation like India, security was a top priority. Would the new technology expose the hotel and its guests to potential threats? 

The need for comprehensive staff training to ensure efficient system use was also a crucial factor. 

Finally, regulatory compliance added another layer of complexity. They needed a solution that adhered to all relevant regulations.

Given these hurdles, finding the right smart energy management solution was no easy feat. Until EZ Home came along.  

EZ Home is future proof automation platform developed by Tata Power for automation solution which supports technology leverage for a myriad of things. For Taj Wellington, it offered its guests a convenient way to manage their in-room environment through a smartphone app.  With the most user-friendly customer experience, it allowed them to remotely control appliances, track energy usage anytime and anywhere, making life safer and more convenient. 

Here’s how the solution played out in assuaging all of Taj Wellington’s concerns:  

EZ Home is a quick IOT solution that can be installed using smart switches, all of which are operated using a tablet. Smart lights and other appliances are operated like all others—just different in the way of output.

With constant monitoring, EZ Home allowed the hotel to optimize the way they want to utilize energy. The IoT solution has an energy analytics feature which granted real time tracking and smart energy management. As per a BIS study, IoT can save up to 20% electricity when used on energy-intensive appliances

EZ Home is a simple solution that can be adopted with basic training. Since the staff had to spend minimal time taking up this new solution, it seamlessly became a part of the operation.

Taj Wellington was able to save up money on electricity bills, cut down energy consumption, and walk down the road to sustainability

Developed with experts, this smart solution does not fall prey to security breaches. This allows the guests to be safe and sound during their stay

Remote energy monitoring allowed staff to identify potential issues before they disrupted a guest's stay. This proactive approach meant smoother sailing for both guests and staff

Taj Wellington witnessed a sea change in the way things functioned at the hotel earlier: 

There was a noticeable reduction in energy bills as the systems optimized usage based on consumption and demand. With transparency in energy use and optimization in operational flexibility, long term savings became more promising.  

Motion-based lighting in parking, basement, staircase, underpass, storerooms, pump houses and outdoors created a more forward image of the hotel and helped save energy; they dimmed after 3 minutes of no motion. These can lead up to 50% reduction in energy consumption

Maintenance became more effective than ever, thanks to real-time data tracking

Improved security measures and compliance to energy regulations made an appealing invitation to the guests while solidifying the reputation of the Taj enterprise

The Tata Power EZ Home backend application backend application server and data storage server are hosted in Cloud in India with complete administrative control to keep appropriate web infrastructure security in place. All data communication is encrypted to ensure this special security feature. 

As the hotel leaped towards sustainability with this bold step, their position as a brand that nurtures environment become more prominent

The positive feedback from guests who enjoyed the comfort of this smart solution rooted away the last remnants of inhibition about EZ Home. Content with the level of personalization offered by tablet-operated appliances, the guests appreciated their stay even more. 

As the Taj Wellington family started to see the remarkable difference EZ Home made in their workspace, they decided to integrate the same into their homes as well. EZ Home is now a part of their active lifestyle where energy conservation is not a concern anymore.