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1. Your installer isn't MNRE-empanelled
Why it happened
Only vendors on the MNRE empanelment list for your specific DISCOM can submit a valid commissioning report, and without it, your subsidy can't move forward. This is the most common rejection reason on this list. Sometimes it's not deliberate, some installers assume they're "approved" after doing dozens of jobs locally, without realizing their registration lapsed or was never completed. Others get picked purely on price, and empanelment never comes up until the application stalls.
How to fix it
Before signing anything, check the vendor list on pmsuryaghar.gov.in for your state and DISCOM. If you've already installed with a non-empanelled vendor, either have them complete empanelment (a few weeks, sometimes longer) or bring in an empanelled vendor to verify the installation and file the commissioning report.
Keep in mind: if the same installer also used non-approved panels, you may need a reinstallation, not just a paperwork fix.
2. Panels aren't on the ALMM list
Why it happened
Every solar panel installed under PM Surya Ghar must appear on MNRE's Approved List of Models and Manufacturers (ALMM). The inspection engineer checks panel make and model against this list before approving your commissioning report. The issue usually starts quietly, a cheaper, non-listed panel gets swapped in between the quote and the installation, often without the homeowner knowing.
How to fix it
If your installed panels genuinely aren't ALMM-listed, the only fix is replacing them and resubmitting documentation. If your panels are compliant but the portal shows the wrong model number, your installer just needs to correct the listing.
Protect yourself upfront: get the exact panel make and model in writing before signing, and verify it against the MNRE ALMM database yourself.
3. Your name doesn't match across Aadhaar, bill, and bank account
Why it happened
The portal cross-checks your name across three records, Aadhaar, electricity bill, and bank account, character for character. "Ramesh Kumar" vs "R. Kumar" is enough to trigger rejection. The mismatch often predates your application entirely, an old connection under a slightly different spelling, or a bank account still carrying a maiden name.
How to fix it
Correct whichever record is inconsistent. A DISCOM name correction needs a written request with Aadhaar as proof, and takes one to four weeks depending on the DISCOM. A bank account correction is usually quicker at your branch.
Best practice: check all three names side by side before applying, not after rejection.
4. Wrong consumer number entered
Why it happened
People often enter their meter number, printed on the physical meter box, instead of their consumer number, the account identifier on the bill. The portal verifies against the consumer number only, so this mix-up fails DISCOM verification almost instantly.
How to fix it
Find your consumer number (10-12 digits, top section of your latest bill) and resubmit with the correct value. No DISCOM visit, no supporting documents, just a careful re-entry.
5. Pending electricity dues on your account
Why it happened
DISCOMs check your payment history before clearing a subsidy application. Outstanding arrears, even a small, forgotten amount, are enough to stall or reject the feasibility review.
How to fix it
Clear any outstanding balance and, where possible, get a no-dues certificate from your DISCOM (office or online portal). Resubmit once your account shows a zero balance, with the certificate attached.
6. Bank account not linked to Aadhaar
Why it happened
Your subsidy is transferred via Direct Benefit Transfer, which requires your bank account to be Aadhaar-seeded. Without that linkage, payment fails at disbursement, even if the rest of your application cleared. This is separate from Reason 3: your name can match everywhere and DBT can still fail if the technical seeding was never done.
How to fix it
Check your linkage status at your bank branch, through the NPCI mapper, or often directly in your banking app. If unlinked, submit an Aadhaar-seeding request, usually processed within a few working days. Fixing the seeding alone is often enough, no fresh application needed.
By now, you've probably noticed the pattern that many PM Surya Ghar application rejections have little to do with the solar system itself. Instead, they often stem from eligibility checks, documentation, installer compliance or banking details. Understanding how these pieces fit together can make it much easier to identify and resolve issues before moving on to the remaining checks.
